![]() For instance, patients experiencing high levels of anxiety tend to prefer safer (low-risk, low-reward) options, while patients experiencing high levels of sadness tend to prefer more comforting (high-risk, high-reward) options. ![]() Unfortunately, these heightened emotions are likely to have a negative effect on patients, and influence the choices they make. A patient’s journey involves moving from sub-event to sub-event within one overarching emotion episode (for example, going from an emergency room visit to an inpatient hospital stay) in a state of continuous emotional engagement. Clearly, the emotions felt in these situations are very complex, as evidenced by mixed emotions that may arise concerning a surgery-on one hand, hope that the surgery will successfully treat the patient’s disorder on the other, fear that the surgery could fail and even jeopardize the patient’s life. In particular, some of the most highly emotional experiences for patients arise in healthcare scenarios regarding both acute and chronic illnesses. Emotions form the core of people’s thought processes, decisions, and actions, so it is crucial to investigate and understand them.
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